.Five9 (FIVN) has been actually rewarded the 2024 Aragon Research Study Innovation Honor for AI Contact Centers as well as called a Leader in pair of Aragon Research World rumors: artificial intelligence Agent Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025. The business was realized as the most tactical seller in the artificial intelligence Agent Platforms report.At the center of Five9’s technology is their eyesight for The NEW CX, where AI Brokers and AI-empowered Person Agents work together to provide hyper-personalized customer adventures. The business recently presented new developments consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s lofty use of technology in market development and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Innovation Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Investigation World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Study Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research Planet: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research study Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand-new CX, ou00f9 Agents AI et Representatives Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Investigation Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was additionally called a Forerunner in The Aragon Analysis Planet for AI Agent Platforms in the ICC, 2025 and also Aragon Analysis Planet for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX System, has actually been actually called a winner of the 2024 Aragon Research Study Development Award for AI Get In Touch With Centers. Also, Five9 has actually been actually called a Forerunner in 2 Aragon Research Entire world records: artificial intelligence Representative Platforms in the ICC, 2025, and also Intelligent Call Facility, 2025. This acknowledgment from Aragon Research highlights Five9’s posture as a leader in AI-elevated CX.
The Artificial Intelligence Representative Operating Systems in the ICC, 2025 report positions Five9 as one of the most
tactical supplier ranked in
the report, recognizing Five9 s tactical sight for AI-driven innovation in CX. At the core of this particular development is Five9’s concept for The brand-new CX where AI Representatives and AI-empowered Person Agents work together to deliver hyper-personalized, simple client adventures. Through encouraging businesses to deliver transformative consumer communications while lowering prices as well as strengthening performance, Five9 is specifying new standards for AI-powered remedies in the connect with center sector.
AI is actually foundational for developing awesome consumer adventures, and also our company are recognized to be pinpointed by AragonAnalysis as innovative for our efforts to push the smart get in touch with facility onward, claimed Jonathan Rosenberg, Principal Modern Technology Officer as well as Chief of AI, Five9. Our concentration has actually been, as well as will definitely remain to be actually, helping businesses deliver those adventures with simple resources and functionalities. Along with each brand new innovation, we take an advance for each Five9 as well as for the sector as a whole.
The Aragon Research Development honor recognizes service providers leveraging lofty use of modern technology to not merely adapt as markets change, however to definitely disrupt and also educate just how their markets are going to grow. Five9 was officially shown with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study awards ceremony.Five9’s devotion to advancement, particularly its vision for mixing AI Representatives as well as AI-empowered Person Representatives, is specifying a brand new requirement for just how companies may provide hyper-personalized and also seamless client adventures, stated Jim Lundy, Founder, Chief Executive Officer and also Lead Analyst, Aragon Study. This award as well as report id builds on Five9’s dedication to delivering artificial intelligence developments for CX.
Earlier this year, the business presented new advancements, featuring Five9 GenAI Studio, Five9 GeniusAI, and Five9 Artificial Intelligence Brokers, that transform the way firms come close to CX, steering better end results for both clients and also brokers. Concerning Five9. The Five9 Intelligent CX System, powered through Five9 Wizard AI, delivers an extensive room of services to power AI-elevated customer adventures that supply much better organization outcomes and also Bring Happiness to CX.
Our consolidated cloud-native offering permits hyper-personalized consumer experiences and also more equipped workers, making every customer interaction much more linked, easy, and personal. Depended on by 2,500 +customers and also 1,400+ companions around the world, Five9 combines the power of AI, our system, and also our individuals to steer AI-elevated CX.To find out more, see www.five9.com. Interact along with our team @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Liberties Set aside.
The recognition of an Aragon Research study honor victor is certainly not a promotion by Aragon Research of any vendor, item, or even service. View resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary honors performed Five9( FIVN) gain in 2024 from Aragon Research? Five9 gained the 2024 Aragon Analysis Advancement Award for AI Call Centers and was actually named an Innovator in 2 Aragon Investigation Globe reports: artificial intelligence Representative Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025.
What new AI products performed Five9( FIVN) present in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Representatives to transform client adventure control.Just how performs Five9’s( FIVN )NEW CX eyesight impact customer care? Five9’s brand new CX sight integrates AI Brokers along with AI-empowered Human Brokers to deliver hyper-personalized, simple and easy clientadventures while decreasing prices and improving performance.
What was actually Five9’s( FIVN) key position in the Aragon Study Planet 2025 record? Five9was placed as one of the most calculated merchant in the artificial intelligence Agent Operating Systems in the ICC, 2025 report, acknowledging their strategic eyesight for AI-driven innovation in CX. When did Five9( FIVN) obtain the AragonResearch Study Advancement
Honor
?
Five9 was officially introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.